Calling 211

The 211 helpline is available 24 hours per day, seven days a week. Operators field your questions about government and community-based health and social services. It is free, confidential and available in 150 languages.

Residents can dial 2-1-1 for information on services including:

• Schools
• Food banks
• Community Housing
• Mental Health Services
• Parenting assistance
• Addictions support
• Finding help for paying bills

What is the difference between 211, 311, 411, and 911?

• 911 is for emergencies only
• 411 is for finding telephone numbers
• 311 is used by bigger municipalities to provide residents with information
• 211 is used to provide information on health, social and government services